Sterrenstof respects the privacy of everyone whose personal data is processed by Sterrenstof, including in particular those of customers of Sterrenstof and visitors and users of the website  https://sterrenstore.com (hereinafter: 'the website'). Sterrenstof considers the careful handling of personal data to be of great importance. Sterrenstof will process your personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016).

Sterrenstof processes personal data that you provide to Sterrenstof, such as:

• Contact by email or telephone;
• Entering into an agreement with Sterrenstof regarding the delivery of products or your request to enter into such an agreement;
• Creating and logging into your account on the website;
• Sending a message using the contact form on the website;
• Subscribing to and receiving newsletters.

The personal data you provide to Sterrenstof will be processed for the purposes for which you provided it and otherwise as described in this privacy policy.

If you provide personal data, for example via the contact form on the website, by telephone or by e-mail, Sterrenstof will process these exclusively in order to be able to handle your contact request. If you have concluded an agreement with Sterrenstof, the personal data you provide will be used exclusively in order to be able to execute the relevant agreement.

In the context of the execution of an agreement concluded between you and Sterrenstof, the personal data you provide will be shared with third parties involved in the execution of the relevant agreement, such as the fulfillment company contracted by Sterrenstof for processing and delivering your order, a transport company for delivering products to you and the relevant online payment provider in connection with payment via the website.

If you have expressly registered to receive newsletters, Sterrenstof will process the personal data you provide in this context solely in order to be able to send you the requested newsletters. You can unsubscribe from further receipt of newsletters in the manner indicated in the relevant messages. Furthermore, if there has been no interaction with you in connection with the newsletters for more than three months, your email address will automatically be removed from the mailing system, after which you will no longer receive newsletters.

The above processing of personal data is permitted by law on the grounds that you have given implicit or explicit consent for this, or on the grounds that the processing is necessary to execute an agreement concluded between you and Sterrenstof or your request to conclude such an agreement. “Agreement” must be interpreted broadly in this context. For example, your possible registration for receiving newsletters is also considered an “agreement”.

In addition, Sterrenstof processes personal data if and to the extent that this is necessary on the basis of a statutory provision or court order, as well as on the so-called legal basis of 'legitimate interests'. Legitimate interests include detecting (attempts at) unlawful and/or criminal conduct directed against Sterrenstof or third parties, for example in connection with the use of the website. Legitimate interests also include the processing (including storage) of your personal data by Sterrenstof's hosting provider, in order to be able to operate Sterrenstof's website and e-mail facilities, ActiveCampaign for sending newsletters, the operator of cloud software used by Sterrenstof for the storage of data and the sharing of your personal data with an accounting firm in order to be able to take care of Sterrenstof's administration and accounting.

Sterrenstof stores your personal data within the European Economic Area (“EEA”). However, it may occur that certain personal data that Sterrenstof collects is transferred to or stored outside the EEA because an external service provider of Sterrenstof is located there. If this is the case, Sterrenstof will ensure that the processing of your personal data outside the EEA takes place in a secure and lawful manner. Sterrenstof will therefore take the necessary steps in this regard to guarantee that your personal data is sufficiently protected.

In all cases, only authorized employees of Sterrenstof have access to your personal data and only to the extent necessary to perform the tasks assigned to them. This also applies to third parties to whom Sterrenstof provides personal data as described above. Sterrenstof will not sell your personal data under any circumstances. The persons who fall under the responsibility of Sterrenstof, as well as third parties engaged by Sterrenstof, are obliged to respect the confidentiality of your personal data. To the extent that Sterrenstof outsources the processing of personal data to a third party, Sterrenstof will take the necessary steps to guarantee that your personal data is sufficiently protected. Such steps include, if and to the extent required by law, the use of a processing agreement with such recipients to ensure that they take the same or similar technical and organizational measures as Sterrenstof, so that your personal data is sufficiently protected.

Cookies and similar technologies used by Sterrenstof

Sterrenstof uses functional, analytical cookies, marketing cookies and similar techniques (such as Google Analytics and Facebook Pixel that can automatically collect data when you visit the website). A cookie is a small text file that is stored in the browser of your device when you visit the website. Sterrenstof uses cookies with a technical functionality only. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it.

Furthermore, Sterrenstof collects data for research by means of analytical cookies in order to gain a better insight into the use of the website by its visitors. Analytical cookies help analyze how the website is used by collecting log data and visitor behavior on the website in an anonymous form.

Sterrenstof also uses cookies to show relevant offers and advertisements via third-party websites. Sterrenstof only uses information to show relevant offers and advertisements if you have given permission for this. Marketing cookies are used to collect this information. Sterrenstof can also link your personal data to any additional information that Sterrenstof has received from you. Sterrenstof can also share your personal data with trusted third parties, such as advertisers and advertising networks, in order to be able to make you personal offers. These third parties can place their own cookies on your device to support Sterrenstof with targeted advertising, tailored to your personal interests. The third parties in question will only collect your personal data to the extent that you have given your permission for the placement of cookies for marketing purposes.

The cookie policy on the website further describes the extent to which Sterrenstof uses cookies.

Your rights

You have the right to request Sterrenstof to inspect, erase and rectify your personal data as well as to limit the processing concerning you. Furthermore, you have the right to object to the processing and you have the right to data portability. This means that you can submit a request to Sterrenstof to send your personal data that Sterrenstof processes in a computer file to you or an organization named by you.

To the extent that the processing of personal data is based on your consent, you have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You have the right to file a complaint with the Dutch Data Protection Authority or, if you reside in a country other than the Netherlands, the supervisory authority there.

Storage of personal data

Personal data are only stored by Sterrenstof for as long as necessary for the purposes for which they were obtained. Sterrenstof implements appropriate technical and organizational measures to protect personal data against loss and against any form of unlawful processing. These measures guarantee, taking into account the state of the art and the costs of implementation, an appropriate level of security given the risks involved in the processing and the nature of the personal data to be protected. The measures are also aimed at preventing unnecessary processing of personal data.

Contact

For questions about this privacy policy or questions or complaints about the processing of your personal data by Sterrenstof, you can contact Sterrenstof. Sterrenstof will be happy to help you if you have questions or complaints about the processing of your personal data by Sterrenstof or if you want to change or delete your personal data.

Stardust

Main fortress 2

3992DG Wooden

Phone number: +31 (0) 6 42 99 84 49

Email address: info@sterrenstore.com